Privacy Policy jackpot77 – Personal Data Protection for Malaysia Members

Jackpot77 is the data controller for all personal information collected from users of our platform. We are fully responsible for how your data is collected, stored, processed, and protected in accordance with applicable laws.

This Privacy Policy applies to all users of the jackpot77 website, the jackpot77 mobile app, and any other services we offer. It also applies to all data collected through your interactions with our platform, including data collected automatically when you browse our website.

Jackpot77 collects various types of personal data depending on how you interact with our platform. Data is collected directly from you as well as automatically through technologies such as cookies and server log monitors.

Jackpot77 uses collected personal data solely for lawful, necessary, and appropriate purposes. All data use is guided by a clear legal basis and does not exceed what is required for the stated purpose.

• To verify your identity during registration and the KYC process in accordance with legal compliance requirements.
• To process your deposits and withdrawals securely and accurately.
• To provide access to all games, sports betting features, and jackpot77 platform services.
• To send important notifications about your account, including transaction confirmations and security alerts.
• To detect and prevent fraud, money laundering, and platform abuse.
• To personalize your experience on the platform based on your preferences and usage patterns.
• To send promotions, bonus offers, and relevant marketing information — only if you have given your consent.
• To fulfill legal and regulatory compliance obligations as set by the relevant authorities.
• To improve and develop the jackpot77 platform based on anonymized usage data analytics.

Jackpot77 does not share your personal data with third parties without your consent, except in the circumstances outlined below. All third parties who receive your data are bound by strict confidentiality agreements and must adhere to an equal or higher privacy standard.

• Payment Service Providers: Transaction data is shared with payment processors such as DuitNow, FPX, and digital wallets to enable deposit and withdrawal processing.
• Identity Verification Providers: KYC information may be shared with approved third-party identity verification service providers.
• Game Providers: Minimal game data is shared with game providers to ensure games function correctly.
• Legal Authorities: jackpot77 will disclose data if required by court order, regulatory directive, or applicable law.
• Business Transfers: In the event of a company merger or acquisition, user data may be transferred as part of the business assets, subject to notification to users.

The security of your personal data is jackpot77's highest priority. We continuously invest in the latest security infrastructure to ensure your data is always protected against unauthorized access, loss, or theft.

• All data is transmitted over HTTPS connections protected by 256-bit SSL encryption — the same standard used by leading banking institutions.
• Data stored in jackpot77's databases is protected by additional encryption at the file and database level.
• Internal access to member data is strictly limited and controlled — only authorized staff may access data relevant to their role.
• All jackpot77 staff undergo regular data security training and are bound by enforceable confidentiality agreements.
• Our security monitoring system operates 24/7 to detect any suspicious activity or intrusion attempts.
• Penetration testing is conducted regularly by independent security experts to identify and address any vulnerabilities.
• Two-factor authentication (2FA) is available and encouraged for all member accounts as an additional layer of protection.

Jackpot77 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

You can manage cookie usage through your browser settings. Please note that disabling essential cookies may affect the functionality of the jackpot77 platform. For optional and marketing cookies, you may grant or withdraw consent at any time via the privacy settings in your account.

As a data subject under Malaysia's Personal Data Protection Act 2010 (PDPA), you have several important rights regarding your personal data held by jackpot77. jackpot77 is committed to respecting and facilitating the exercise of these rights.

Jackpot77 does not retain your personal data longer than necessary for the purpose it was collected, or as required by law. Retention periods vary by data type.

• Active account data: Retained for the duration your account is active, plus any legally required retention period following account closure.
• Financial transaction records: Retained for a minimum of 7 years in accordance with Malaysia's financial and tax legislation.
• KYC and identity verification data: Retained for a minimum of 5 years after the business relationship ends, in line with anti-money laundering legal requirements.
• Communication and support logs: Retained for 2 years for dispute resolution and service improvement purposes.
• Cookie and analytics data: Retained for 30 days to 2 years depending on cookie type.

Once the retention period expires, your personal data will be securely deleted or anonymized using methods that ensure the data cannot be recovered.

Jackpot77 is a platform dedicated to individuals aged 18 and above. We do not knowingly collect, store, or process personal data from individuals under the age of 18.

If we discover that personal data belonging to someone under the age of 18 has been collected inadvertently, we will take immediate steps to delete that data and close the relevant account. Parents or guardians who become aware that their child has registered on the jackpot77 platform are urged to contact us immediately.

Jackpot77 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legislation, or new business requirements. We are committed to informing you of any significant changes.

• Significant changes will be communicated via in-app notifications, email to registered members, or a banner on the website.
• The "Last Updated" date at the top of this page will be revised whenever changes are made.
• Continued use of the jackpot77 platform after changes take effect means you accept the latest version of the Privacy Policy.

If you have any questions, concerns, or complaints regarding this Privacy Policy or how jackpot77 handles your personal data, please contact our Data Protection Officer through the following channels: